Quality Assurance Technician

Location: Bakery Manufacturing, HF Reed Industrial Pkwy, Oakwood, GA
Job Code: 614
# of Openings: 2



Robert Taira founded King’s Hawaiian in Hilo Hawaii 64 years ago and, after capturing the lion’s share of the bakery business on the big island, moved the business to Honolulu in the 60’s. There, King’s Hawaiian became not only the largest bakery business and a successful restaurant, but also the largest customer in Hawaii of the US Postal Service due to the huge mail order business from stateside consumers who craved the Original Sweet Bread. To realize the next vision in his plan, Robert moved the business to Torrance, CA in the early 70’s where it resides today with two restaurants and two bakery plants including one of the most modern in the industry. King’s Hawaiian is continuing to grow and built a brand new bakery facility near Atlanta GA that went live in October 2011.

The company, which is still 100% family owned, is now led by Robert’s son Mark who serves as CEO and continues the family’s long time commitment to irresistible quality and behavioral values that make King’s Hawaiian a great place to work.

Mission Statement: We deliver irresistible Hawaiian foods and Aloha Spirit that families love everywhere everyday.

Core Values: Excellence / Dignity / Telling it like it is, in a way that can be heard


The QA Tech acts as a liaison between departments such as manufacturing, engineering, etc.  The individual must have a quality conscious attitude with emphasis towards a teamwork approach to accomplish project goals and implement solutions to problems.  The individual will work independently, be able to multitask, detail oriented, and have good decision making skills based on the quality process from the beginning of manufacturing to the end.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Advises the QA Manager and facility management of the issues in a timely manner.
2. Evaluates incoming ingredients, work in process products, and finished goods.
3. Calculates baked out weights.
4. Performs flour sifting and shelf life testing.
5. Tests samples for pH, TTA, moisture %, and color.
6. Places items on hold that does not meet the specification such as incoming material, work in process, and or finished goods.  Presents reasons for retention and recommends possible solution to the issue.
7. Inspects and calibrates equipments used in the lab.  Reports non-compliance findings and recommends next step solutions to the QA Manager and facility management on a timely manner.
8. Complies with and enforces GLPs (Good Laboratory Practices), GMP (Good Manufacturing Practices), Safety Practices, etc.
9. Validates if the metal detector SOP is being practice
10. Reviews, interprets, verifies, and summarizes data collected from other departments.  Reports any deficiencies to QA Manager in a timely manner.
11. Collects and analyzes samples accordingly to Quality Assurance Procedures at specified frequency, ensuring results are within specified ranges and completed/recorded in a timely manner. 
12. Assures compliance with safety and quality standards throughout all operations and processes.
13. Actively participates to assure cross-functional issues are resolved and plant concerns are addressed.
14. Organizes and files processing records.
15. Assists QA Technologist on various projects.
16. Promotes safety in the work area by understanding and complying with safety procedures and reporting all accidents in a timely manner.
17. Promotes our company values of “Dignity, Excellence, and Telling it like it is in a way that can be heard” through your actions and by educating the staff about our values.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. This individual must be Safety conscience.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or GED equivalent.
• Completed coursework in microbiology, food science, biology or other technical field.
• Three years of QA/QC experience preferred.
• Willing to take on additional responsibilities and demonstrate a positive work attitude.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals written in English.  Ability to write routine reports and correspondence in English.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, talk or hear. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus. Duties may require use of equipment in machine shop, small portable equipment and manual tools. Duties may require occasional operation of a motor vehicle or travel to another state on behalf of the company.

This position is scheduled to work on a shift basis.  May also be scheduled to work all shifts. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions, high, precarious places, fumes or airborne particles, and extreme cold.  The noise level in the work environment is usually high.

Note: This Position Description indicates the critical features of the role as they are presently envisioned.  They are subject to change at any time due to business conditions or other reasons.  The incumbent may be asked to perform other duties as required.

We participate in E-Verify. We are an Equal Opportunity Employer. EOE MFDV.



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