Assistant Store Manager - San Clemente, CA - Outlets at San Clemente

Location: USA - CA - San Clemente
Job Code: 209
# of Openings: 0

Description

Pearl Izumi USA

Assistant Store Manager

Department: Retail

Reports to: Store Manager


Position Summary:

Reporting to the Store Manager, this position supports the day-to-day operations, staff, and merchandising of the assigned store. Ensures high standards of the company are maintained throughout the store and with all team members. Offers outstanding customer service to each and every customer who walks into our store. Overall responsibility is to assist the Store Manager in achieving the location goals for sales, profit and customer service.


Job Qualifications:

  • Bachelors Degree or equivalent experience required
  • Retail experience required; prefer minimum 2 years
  • Available to work nights, weekends and peak periods on a regular basis required
  • Sales and customer service experience required
  • Knowledge of or experience in the cycling and/or running industry required
  • Passion for cycling, running and athletics is required
  • Proficient with Microsoft Word and Excel desired
  • Ability to relocate is desired
  • Ability to stand on feet all day and lift up to 35 pounds on a regular basis

Essential Duties/Responsibilities:

People Development

  • Assists store manager in training and development of all staff within the store to offer the best customer service in the industry
  • Motivates staff to achieve daily, weekly and monthly goals
  • Focuses on personal development is prepared to open and close store and perform all management functions in the absence of the Store Manager
  • Creates an environment of respectful, direct, honest communications with all levels of the PI team
  • Assists training staff on product knowledge, sales presentation and POS operation
  • Acts as a positive role model for the store team as well as the local community

Customer Service

  • Ensures the team is focused on building a customer for life with every store visit
  • Demonstrates in-depth knowledge of Pearl Izumi products, shares with team members and seeks training and support when needed
  • Honors our lifetime warranty and makes the greatest effort to enhance the customers perception of the Pearl Izumi brand even when they are returning product - make it simple for the customer

Store Operations

  • Assists Store Manager as necessary with scheduling and payroll processing
  • Receives merchandise into the RPro system and operates POS to maintain inventory accuracy
  • Assists with execution of physical inventories
  • Assists manager with supply and merchandise orders
  • Ensures daily bank deposits are prepared and performed according to procedure as requested by Store Manager.
  • Assists as requested by Store Manager with all required weekly, monthly quarterly reports

Visual & Merchandising

  • Maintains corporate visual and merchandising standards
  • Ensures all signing and merchandising represents the Pearl Izumi Brand as the premier running, cycling and active athletic brand
  • Eliminates anything that visually detracts from the Pearl Izumi brand in the store

Marketing

  • Assists Store Manager with the development of the annual marketing plan and grass roots marketing opportunities
  • Represents our brand consistently in all communications. Every communication should flawlessly represent our brand image

ADDITIONAL RESPONSIBILITIES:

  • Performs and ensures all store functions as requested by Store Manager including sales, daily opening and closing
  • Works effectively with other PI store managers and company employees.
  • Performs other duties as assigned by Store Manager or Retail Operations Manager




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