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About the Position


Information Technology Analyst

ID: 2289
Classification: Information Technology Analyst
Working Title: Windows Systems Administrator
Specialized Field: Windows Systems Administration
Classified or Exempt: Exempt
Department Vacancy: Business Technology Services
Work Site: 400 South Fort Harrison Avenue
Clearwater, FL 33756
Work Schedule: Monday - Friday; 8:00 a.m. - 5:00p.m.
Post Date: 5/23/18
Close Date: 7/1/18
# of Openings: 1
Pay Grade: P2
Pay Range: $55,827.00 - $84,573.00

Description

Business Technology Services’ Desktop Design and Management Team is seeking experienced and motivated candidate to join our team as a Windows Systems Administrator.  This professional work includes advanced analytical and technical assignments, and requires creative and original thinking, advanced proficiency in Desktop, Server, Incident, Project, Security and Service Management. In addition to our excellent benefits (Pension/Investment Plan, Health Insurance, 457 Deferred Compensation Program and many others), we offer a positive and upbeat  atmosphere, flexibility and active involvement in various projects and opportunities for technical training and career growth.  

Minimum Qualifications Requirements

  • A combination of related education, training, and/or experience totaling 6 years or more in any of the 5 subject matter tasks listed below.
  • Associate’s degree in information technology, computer science, computer technology, or related field and 4 years’ experience in any of the 5 subject matter tasks listed below.
  • Bachelor’s degree and 2 years’ experience in any of the 5 subject matter tasks listed below.
  • An equivalent combination of education, training, and/or experience.

Subject Matter Tasks

  • Experience with Active Directory, Windows 7/10, Mac OS, and Windows Server 2003/2008/2012.
  • Experience building applications for remote deployment (primarily SCCM and others).
  • Experience using Microsoft SCCM / SMS and/or Altiris to manage desktops, deploy applications, image systems in a complex environment.
  • Experience planning, configuring, and deploying Group Policy in a complex desktop and server environment.
  • Ability to script common tasks – PowerShell, VBScript and batch scripting.

Additional Requirements

  • Possession and maintenance of a valid Florida Driver's License.
  • Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.
  • Must be able to pass a federal background check and become CJIS (Criminal Justice Information Systems) certified. 

Highly Desirable

  • Maintaining 7X24 availability and a willingness to work any schedule.  

Knowledge, Skills, and Abilities

  • Hands-on experience supporting the following: Windows XP, 7, 10, 2003, 2008R2, 2012, 2016.
  • Experience with Microsoft Office 365 deployment and administration.
  • Experience with Windows Server Update Services (WSUS). 
  • Experience working with antivirus protection products (Microsoft End Point Protection, Trend Micro or similar solutions).
  • Experience with providing user support and conducting user software and hardware training to formulate technology solutions and ensure the effective safeguarding and sharing of enterprise data.
  • Experience and knowledge of wireless communication systems and protocols
  • Experience with virtualization technologies including server and desktop virtualization (VMware vSphere/ESX, View preferred).
  • Knowledge of server to network interfaces, TCP/IP protocols, TCP/IP routing, IP switching, DNS and DHCP.
  • Experience working in a highly structured, process driven facility (ITIL based).
  • Experience using Solar Winds Orion monitoring tools.
  • Experience with Enterprise Apple solutions DEP, VPP, Apple Configurator and printing solutions within iOS devices.
  • Experience with implementing and maintaining AirWatch, Intune and other mobile device management solutions, administer phone registration and advises on enterprise policies; installs, upgrades, configures, tests, maintains and supports operating system software in a production environment. Manages enterprise-class mobile device management solutions for iOS and Android 
  • Experience supporting various directory services including Active Directory and eDirectory, as AD site planning, Novell and AD replication, DFS management, LDAP, and Windows File server management.
  • Experience working with or knowledge of Storage Area Network environments (Compellent and/or EMC, ExaGrid, a plus).
  • Experience working in a large installed base shop (500+ servers), responsible for daily server operations / administration tasks.
  • Experience managing/supporting IIS.
  • Knowledge and experience in systems security (access controls, authorization controls, log management).
  • Experience with data protection and backup requirements / products (IBM Tivoli TSM, Veeam, CommVault or similar backup solutions).
  • Experience with Faronics Deepfreeze software.

Below is a preview of the supplemental questions you will have to answer during the application process.

Supplemental Preview: What is your minimum starting salary requirement?

Subject Matter Tasks
• Experience with Active Directory, Windows 7/10, Mac OS, and Windows Server 2003/2008/2012.
• Experience building applications for remote deployment (primarily SCCM and others).
• Experience using Microsoft SCCM / SMS and/or Altiris to manage desktops, deploy applications, image systems in a complex environment.
• Experience planning, configuring, and deploying Group Policy in a complex desktop and server environment.
• Ability to script common tasks – PowerShell, VBScript and batch scripting.

Of the following, which statement matches your education and work experience?

1 = I possess a combination of related education, training, and/or experience totaling at least 6 years in any of the 5 subject matter tasks listed above.
2 = I possess an Associate’s degree in information technology, computer science, computer technology, or related field and at least 4 years’ experience in any of the 5 subject matter tasks listed above.
3 = I possess a Bachelor’s degree in information technology, computer science, computer technology, or related field and at least 2 years’ experience in any of the 5 subject matter tasks listed above.
4 = I possess a Master’s or higher level degree in information technology, computer science, computer technology, or related field.
5 = None of the above.

Which of the following, if any, certifications do you possess? (To select multiple items click the first item, hold down the CTRL key, and click each of the other items you want.)

1 = Microsoft Certified Solutions Expert (MCSE).
2 = Microsoft Certified Solutions Associate (MCSA).
3 = Microsoft Certified Technology Specialist (MCTS/SCCM-Intune).
4 = None of the Above

This position is required to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations. Are you willing and able to fulfill this requirement?
No
Yes

Of the following, which do you possess?

Commercial Driver's License Class A
Commercial Driver's License Class B
Commercial Driver's License Class C
Noncommercial Driver's License Class E (Regular Driver's License)
I do not possess a valid Florida Driver's License
I possess a valid Driver's License issued by another state

Have you received three (3) or more moving violation convictions in the last three (3) years?
Yes
No

Have you received two (2) or more reckless driving convictions in the past three (3) years?
Yes
No

Has your driver’s license, certification, designation or any similar qualification been suspended or revoked in the last three (3) years?
Yes
No

If yes, please indicate the reason why your driver’s license, certification, designation or any similar qualification was suspended or revoked? Otherwise, type N/A.

Has your driver’s license been suspended for refusing to take a test to show if you were driving while under the influence of alcohol or drugs in the last four (4) years?
Yes
No

Has your driver’s license been revoked for driving under the influence of alcohol or drugs in the last four (4) years?
Yes
No

Is your driving privilege restricted to employment or business purposes only (Florida Driver’s License Restriction C or D)?
Yes
No

Are you required to have an ignition interlock device installed in order to operate a vehicle (Florida Driver’s License Restriction P)?
Yes
No

Which of the following, if any, do you possess advanced expert proficiency? (To select multiple items click the first item, hold down the CTRL key, and click each of the other items you want.)

1 = Experience using Microsoft SCCM / SMS to management desktops, deploy applications, image systems in a composite environment.
2 = Experience with System Center Configuration Manger- Software Update Point (SCCM-SUP) and/or Windows Server Update Services (WSUS).
3 = Experience with Group Policy Objects (GPO).
4 = Experience supporting various directory services including Active Directory and eDirectory, DFS management, LDAP, and Windows File server management.
5 = Experience working with antivirus protection products (Trend Micro, Endpoint Protection or similar solutions).
6 = Experience with virtualization technologies including server and desktop virtualization (VMware vSphere/ESX, View preferred).
7 = Experience with Microsoft Office 365.
8 = Knowledge of server to network interfaces, TCP/IP protocols, TCP/IP routing, IP switching, DNS and DHCP.
9 = Experience working in a highly structured, process driven facility (ITIL based).
10 = Knowledge and experience in systems security (access controls, authorization controls, log management). Experience using Solar Winds Orion monitoring tools.
11 = Experience with data protection and backup products (IBM Tivoli TSM, Veeam, CommVault or similar backup solutions).
12 = None of the Above.

How many months or years of professional work experience do you possess using Microsoft SCCM / SMS and/or Altiris to manage desktops, deploy applications, image systems in a complex environment?
No experience
1-11 months
1-2 years
2-3 years
3-4 years
4-5 years
5-6 years
6-7 years
7-8 years
8-9 years
9-over 10 years

Describe/explain your experience in this area. Include examples of your work in this area. Please indicate when (dates) and where (employer) you obtained the experience. If you don’t have this type of experience, type N/A.

How many months or years of professional work experience do you possess building applications for remote deployment (primarily SCCM and others)?
No experience
1-11 months
1-2 years
2-3 years
3-4 years
4-5 years
5-6 years
6-7 years
7-8 years
8-9 years
9-over 10 years

Describe/explain your experience in this area. Include examples of your work in this area. Please indicate when (dates) and where (employer) you obtained the experience. If you don’t have this type of experience, type N/A.

How many months or years of professional work experience do you possess planning, configuring, and deploying Group Policy in a complex desktop and server environment?
No experience
1-11 months
1-2 years
2-3 years
3-4 years
4-5 years
5-6 years
6-7 years
7-8 years
8-9 years
9-over 10 years

Describe/explain your experience in this area. Include examples of your work in this area. Please indicate when (dates) and where (employer) you obtained the experience. If you don’t have this type of experience, type N/A.

How many months or years of professional work experience do you possess scripting common tasks using PowerShell, VBScript or batch scripting?
No experience
1-11 months
1-2 years
2-3 years
3-4 years
4-5 years
5-6 years
6-7 years
7-8 years
8-9 years
9-over 10 years

Describe/explain your experience in this area. Include examples of your work in this area. Please indicate when (dates) and where (employer) you obtained the experience. If you don’t have this type of experience, type N/A.

How many months or years of professional work experience do you possess using Active Directory, Windows 7/10, Mac OS, and Windows Server 2003/2008/2012/?
No experience
1-11 months
1-2 years
2-3 years
3-4 years
4-5 years
5-6 years
6-7 years
7-8 years
8-9 years
9-over 10 years

Describe/explain your experience in this area. Include examples of your work in this area. Please indicate when (dates) and where (employer) you obtained the experience. If you don’t have this type of experience, type N/A.

Where did you find out about this position?

If you were referred by a current Pinellas County Government employee, please provide the first and last name of the person who referred you.

If you were not referred by a current Pinellas County Government employee, please indicate where you found out about this position, e.g. the Job/Career Fair attended, the name of the Newspaper/Magazine, the name of the School/University or if you selected “Other”, please indicate where.

EOE/AA/ADA/DFW/VP

 

Certain servicemembers and veterans, and the spouses and family members of the servicemembers and veterans, receive preference and priority in employment by the state and are encouraged to apply for the positions being filled.

Ciertos miembros del servicio y veteranos, sus esposas/os, y sus familiares reciben preferencia y prioridad en el empleo  con  el gobierno y se les recomienda que apliquen para los puestos.

Please allow 45 minutes to an hour to complete your online application and answer any Supplemental Questions that may be required for any position.

All REQUIRED fields must be completed.


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